Help With Heating Bills in Cabarrus County: The Low Income Energy Assistance Program and When to Apply
Winter heating bills can force a family to choose between staying warm and buying groceries. Cabarrus County runs the state's Low Income Energy Assistance Program (LIEAP), which makes a one-time payment toward heating costs.
When to Apply
Adults 60 and older and people with disabilities who receive services through Human Services' Adult and Family Services can apply starting in December. Everyone else can apply January 1 through March 31. Applications close March 31 for both groups. Older neighbors can also get free help during Medicare open enrollment through December 7.
Who Qualifies
Households must meet the program's income limits, be responsible for paying their heating bill, and include a U.S. citizen or eligible non-citizen with proof of status.
What to Bring
Last month's income for everyone in the household (pay stubs, Social Security statements or self-employment records); a copy of your main heating bill (electric, natural gas, propane or oil); proof of cash on hand, checking and savings; any other assets such as stocks or bonds; and Social Security numbers and birth dates for everyone in the home.
Other Help to Ask About
The county also lists Crisis Intervention and Crisis Financial Assistance for households facing an energy emergency outside the LIEAP window. Ask about them when you call.
Contact
Cabarrus County Human Services, 1303 S. Cannon Blvd., Kannapolis, NC 28083, Monday through Friday, 8 a.m. to 5 p.m. Adult Services line: 704-920-1400.
Visit the county's LIEAP page.https://www.cabarruscounty.us/Government/Departments/Health-and-Human-Services/Social-Services/Economic-Services/Family-Support-Services/Low-Income-Energy-Assistance
Solo Faith Church includes this program in our Solo Faith Directory because no family should have to choose between heat and food. Mark your calendar now so you are ready when applications open. If groceries are the other strain, see how we deliver free groceries to families who can't get out.
If Your Heat Is About to Be Cut Off
The county's Crisis Intervention Program (CIP) helps low-income households in a heating or cooling crisis, such as a past-due bill that puts service at risk. The county's page says the household must live in Cabarrus County, have income below 150 percent of the poverty level and include a U.S. citizen or eligible non-citizen.
CIP can pay utility bills, deposits, and connection and reconnection fees; kerosene, fuel oil, propane or wood used as the main heat source; and repair or replacement of a heating or cooling appliance. It does not pay returned-check charges or tampering fees.
Bring Social Security cards and birth dates for everyone in the home, proof of citizenship, income for the month before and the month you apply, and any termination notice. Call Crisis Services at 704-920-1400. The county government's main line is 704-920-2100.
Need Food? We Deliver — Free of Charge
Solo Faith Church partners with DoorDash to deliver free groceries directly to families across Concord. No paperwork. No judgment. Just food delivered to your door. Request a free grocery delivery.
Community Support Note: This resource guide is part of Solo Faith Church's community directory. Application windows, requirements, documents and contact details were taken from Cabarrus County's Low Income Energy Assistance page on September 27, 2026. Income limits were not listed there and are set each year; call to confirm. The photograph is a stock image from the Wix free media library and was not taken at a county office. Solo Faith Church is not affiliated with Cabarrus County government. Expanded on October 25, 2026 with information from Cabarrus County's Low Income Energy Assistance and Crisis Intervention pages. The maximum CIP payment was not listed; call to confirm. Updated October 25, 2026: Cabarrus County Human Services address and phone confirmed on cabarruscounty.us (Social Services page) and the NCDHHS county directory.
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